Last updated: October 12, 2026
This Privacy Statement explains how Cedar & Loam LLC ("Cedar & Loam", "we", "us" or "our") collects, uses and shares personal information. It covers:
In all of these cases we decide how and why your information is used, which some privacy laws call being the "controller" or the "business".
When this statement does not apply. When a client hires us and gives us access to their systems or data so we can do the work (for example, mapping their workflows during a Groundwork engagement), we handle that data on the client's behalf and under our agreement with them. The client's own privacy notice covers it, not this statement.
If you live in the United States, the U.S. Addendum at the end of this statement gives more detail and explains how to use your rights.
We may update this statement from time to time. The date at the top shows when it last changed. If we make a change that materially affects how we use information we already hold about you, we will post a notice on the Site before it takes effect.
Our main number is a Google Voice number. If you reach the Site from one of our Google ads, you may see a Google forwarding number instead, so we can tell the ad led to your call. When you call us, we collect:
We collect your name, email address, what you write, and any details you choose to share, such as your company, job title or phone number.
We use Google Tag Manager, Google Analytics 4 and Google Ads, including Google's call tracking, on the Site. With your consent where the law requires it, they place cookies and similar technologies on your device and collect:
See "Cookies and other tracking technologies" below for how to control them.
We may collect business contact details about prospective clients from public sources such as company websites and professional networking sites, or from business contact data providers. This usually means name, company, job title and work email or phone number. When we use a data provider, we take reasonable steps to confirm it collected the information lawfully.
We use personal information:
To run our business and pursue our legitimate interests, including to:
With your consent, where the law requires it, for analytics and advertising cookies. You can withdraw consent at any time; this does not affect anything we did before you withdrew it.
To meet legal obligations, such as tax and accounting rules or a valid legal request.
We do not use your information to make decisions about you based solely on automated processing that have legal or similarly significant effects.
We share personal information with:
We do not share voicemails or voicemail transcripts with advertising partners.
We are based in the United States, and our service providers mainly store and process information in the United States. If you contact us from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from yours. Where the law requires it, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses included in our providers' terms.
We keep personal information only as long as we need it for the purposes above:
When deciding, we consider how long we have been in contact with you, any legal obligation to keep records, and whether we need the information to handle a dispute or legal claim.
If we send you marketing emails, each one includes a link to unsubscribe. You can also email hello@cedarandloam.com to stop them. We may still send you messages about work you have asked us to do.
Cookies are small files a website stores in your browser. Similar technologies include pixels and scripts that do the same job. We use:
The cookie banner lets you accept or reject analytics, advertising and call tracking, and you can change your choice at any time by clearing this site's cookies in your browser, which brings the banner back on your next visit. The banner's "View details" link lists the cookies we use. If you reject call tracking, you will see our main phone number.
You can also block or delete cookies in your browser settings; some parts of the Site may not work as expected if you do. We honor the Global Privacy Control signal as a request to opt out of advertising cookies (see the U.S. Addendum). We do not respond to "Do Not Track" signals, because there is no common standard for them.
Google explains how it uses information from sites that use its services at https://policies.google.com/technologies/partner-sites, and you can manage Google ad personalization at https://adssettings.google.com.
We use reasonable technical and organizational measures to protect personal information, including encrypted connections to the Site and access controls on the services we use. Only people who need personal information to do their work can see it, and they must keep it confidential. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the relevant authorities where the law requires it.
The Site may link to websites we do not operate. We are not responsible for their privacy practices, and we encourage you to read their privacy statements.
Depending on where you live, you may have the right to:
To make a request, email hello@cedarandloam.com. We may need to confirm your identity before acting on it, and we will respond within the time the law requires. You will not be treated differently for using these rights. If you are in the European Economic Area, the United Kingdom or Switzerland, you may also complain to your local data protection authority, though we would welcome the chance to address your concern first.
The Site is for businesses and is not directed at anyone under 18. We do not knowingly collect personal information from children, and we do not knowingly sell or share the personal information of anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.
Cedar & Loam LLC
4601 E Douglas Ave, Ste 150
Wichita, KS 67218
Email: hello@cedarandloam.com
Phone: (913) 214-9123
This addendum applies to residents of the United States and adds to the statement above. It gives the information required by U.S. state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the "CCPA").
In the 12 months before the date at the top of this statement, we have collected the categories below. For each we list who we disclose it to for business purposes, and whether it may be "sold" or "shared" as those terms are defined in the CCPA.
| Category | Examples | Disclosed to | Sold or shared? |
|---|---|---|---|
| Identifiers | Name, email address, phone number, IP address, cookie and device identifiers | Service providers, professional advisers, authorities | Cookie and device identifiers and IP address: yes, to advertising partners |
| Customer records | Caller ID name, company, job title, work contact details | Service providers, professional advisers | No |
| Commercial information | Services you asked about or bought from us | Service providers, professional advisers | No |
| Internet or network activity | Pages viewed, clicks, referring website or ad, search keywords | Service providers | Yes, to advertising partners |
| Geolocation | Approximate location from your IP address or phone carrier | Service providers | Approximate location from IP address: yes, to advertising partners |
| Audio and electronic information | Voicemail recordings and transcripts | Service providers (Google) | No |
| Professional information | Employer, job title | Service providers | No |
| Inferences | Interests inferred from your visits, used for ad audiences | Advertising partners | Yes |
We do not collect sensitive personal information as defined in the CCPA, and we ask you not to share it with us on calls or by email. We do not receive money in exchange for personal information. The "sale" and "sharing" above come from allowing advertising partners to collect information through cookies on the Site for targeted advertising.
We collect personal information directly from you, from your browser and device, from your phone carrier (caller ID), from our service providers, and from public sources and business contact data providers.
We collect, use and disclose personal information for the purposes listed in "How we use your personal information" above, including advertising and marketing our services.
See "How long we keep your personal information" above.
Subject to the law of your state, you have the right to:
We do not use personal information for profiling that produces legal or similarly significant effects.
Opt out of sale, sharing and targeted advertising: choose "Essential cookies only" in the cookie banner (clear this site's cookies in your browser to see it again), or turn on the Global Privacy Control in your browser, which we treat as an opt-out for that browser. Learn more at https://globalprivacycontrol.org.
All other requests: email hello@cedarandloam.com with the subject "Privacy Request". We will verify your request by matching the information you give us with what we hold, and may ask for more information to do so. If you ask us to delete information, we may ask you to confirm first.
Someone you authorize can make a request for you. We may ask them for proof that you gave them permission, and we may ask you to verify your identity directly with us.
If we decline your request, you can appeal by replying to our decision, or by emailing hello@cedarandloam.com with the subject "Request to Appeal" from the address you used for the original request. We will tell you in writing what we decided and why. If you are not satisfied, you may contact your state attorney general.
Please provide your consent for cookie usage on cedarandloam.com. We use the following cookie types:
_ga, _ga_* (up to 14 months). Advertising and call tracking: Google Ads _gcl_* (90 days). Full details are in our Privacy Statement.